ARILSBURR & CO. S.R.L.

Using this site implies the acceptance of the terms and conditions listed below. We recommend that you read them carefully. ARILSBURR & CO S.R.L. reserves their right to modify these provisions without further notice. The latest updated version of these terms and conditions can be found on this page.

Your access/visit on this website is subject to the Terms and Conditions of Use, and implies your explicit acceptance of these terms and represents an agreement between both parties.

  1. DEFINING ELEMENTS

The general terms and conditions will apply to all sales of goods and services by the company ARILSBURR & CO S.R.L through the virtual store http://www.arilsburr.com/ and the buyer, and can only be modified with the express written consent of both parties.

Thus, the terms are defined as follows:

Buyer – person, firm, company or other legal entity issuing an Order.

Seller – the company ARILSBURR & CO S.R.L, having its registered office in the Municipality of Bucharest, Banu Manta 22, Sector 1.

Products – any object, including the documents mentioned in the Order, provided by the Seller for the Buyer.

Order – an electronic document that acts as a form of communication between the Seller and the Buyer through which the Seller agrees to deliver the Products and the Buyer agrees to receive these Goods and pay for them.

Contract – an Order confirmed by the Seller.

Specifications – all the specifications and/or descriptions of the Goods as specified in the Order.

  1. CONTRACTUAL DOCUMENTS

By placing an electronic or telephone order on the ARILSBURR & CO S.R.L website, the Buyer agrees with this form of communication (telephone or e-mail contact@arilsburr.com); one that will be carried out by the Seller.

The order is comprised of the following documents, in order of importance:

  1. The order (along with clear specifications of delivery conditions and billing information),
  2. Buyer’s specifications (where applicable)
  3. Terms and conditions: If the Seller confirms the order, this implies full acceptance of terms of the Order. The acceptance of the order by the Seller is considered completed when there is a verbal (telephone) or electronic (e-mail) confirmation from the Seller to the Buyer, without requiring a confirmation of receipt from the latter. The seller does not at any time consider an unconfirmed order as having the value of a Contract.

 

  1. EXTENSION OF THE SELLER’S OBLIGATIONS

 

  1. The Seller will use his/her professional and technical knowledge to achieve the result stipulated in the Order and will deliver the Products in accordance with specified requirements, needs and specifications of the Buyer;
  2. The information presented on the Seller’s websites is informative and may be modified by the Seller, without prior notice. Also, for reasons related to space and the coherence of the structure of information, product descriptions may be incomplete, however, the seller makes efforts to present information that is most relevant, so that the product is used in accordance with individual specifications.
  3. Communication with the store – interactions via: posts, product opinions, or communication will be made through the addresses mentioned in the “Contact” section;

*Abusive language, insults or inappropriate language, will be disregarded. The seller has the freedom to manage information received, without having to provide justifications for his/her actions.

  1. CESSION AND SUBCONTRACTING

The Seller may choose to cede and/or subcontract a third party for services related to the fulfillment of the order, with the Buyer’s information, without further consent. With respect to the Buyer, The Seller is responsible for all contractual obligations.

  1. BILLING – PAYMENTS

The price, payment method, and terms of payment, are specified with each Order. The Seller will issue an invoice for delivered Products. The Buyer’s obligation is to provide correct and necessary information so that the invoice is in accordance with present day legislation, and so that it may be processed correctly.

  1. RISKS AND RESPONSIBILITIES

  • Delivery

The Seller is responsible for the shipment of  Goods and Services toward the Buyer, under the courier company’s rules and regulations.

  • Transport – Packaging

Unless otherwise agreed by the Seller and the Buyer, the Seller is exempted of risks and responsibilities associated with the Goods after they have been handed over to the buyer or the Buyer’s representative.

Risks of loss or damage to the products becomes the Buyer’s responsibility when he/she, or a third designated party, other than the supplier, upholds physical possession of the product/products.

The Seller will take into account and ensure that each product is properly packaged in accordance with each product’s needs and specifications, and will ensure transferal of all accompanying documents.

The seller can deliver products on Romanian territory, member European Union countries, as well as other countries outside the EU.

  • Products are delivered to the buyer with necessary instructions.

 

  1. ACCEPTANCE

Acceptance will be made when the Goods comply with the technical characteristics mentioned in the Order. If the Buyer discovers that the delivered Products are not in accordance with requested specifications, the Seller will make necessary changes, if possible.

 

  1. WARRANTIES

All products sold by the website http://www.arilsburr.com/ benefit from warranty conditions in accordance with manufacturer’s present day legislation and commercial policies. The products are new, one of a kind, and are delivered in their appropriate packaging.

If a warranty is granted, products sold and delivered by http://www.arilsburr.com/, receive warranty certificates that are issued directly by the manufacturer, ARILSBURR & CO S.R.L,.

In the cases where the product is delivered with a warranty certificate issued by ARILSBURR & CO S.R.L,; where the warranty time frame has not expired, and the product does not comply with its rightful characteristics, the product will be returned directly to the manufacture for exchange or repair.

*The lack of the product’s warranty certificate (if a warranty certificate has been issued) must be reported within 48 hours of receiving the goods to the order address contact@arilsburr.com

Any subsequent notification will not be taken into account.

  1. TRANSFER OF OWNERSHIP

Ownership of the Products will be transferred at the time of payment by the Buyer, in accordance with the consented payment method indicated in the order (upon delivery: the signature of receipt of the transport document provided by the courier or the signature of receipt on the tax invoice in the case of deliveries made in person by the Seller). In case of courier service delivery, packages can only be opened after the Buyer has signed for the package and the payment has been made.

 

  1. LIABILITY

The Seller cannot be held responsible for damages made by the Buyer or a third party, and/or damages resulting from the use of the Goods after delivery, or product loss.

*The Seller is responsible if sub-contractors and/or partners involved in product or Order execution do not fulfill contractual obligations.

 

  1. APPLICABLE LAW – JURISDICTION

 

This contract is subject to Romanian law. Any disputes arising will be resolved amicably or, if this is not possible, the disputes will be settled under competent Romanian Jurisdiction.

 

  1. MISCELLANEOUS PROVISIONS

 

The current terms and conditions, together with the agreement to sell, respectively to buy, replace other previous written or verbal agreements between the seller and the buyer, can only be modified or changed by a written agreement signed by both parties.

Our PRIVACY POLICY , DELIVERY POLICY,  REFUND AND RETURNS POLICY , PAYMENT OPTIONS, AND WARRANTY OF CONFORMITY terms are integral part of these terms and conditions.